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Damaged DVDs |
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It's a never-ending story. Not like the film though because there aren't any flying dog dragons in this story. Just a couple of idiots who can't for the life of them create and send proper DVDs out to their fans...
Getting to the point, if you received a damaged DVD and/or case in the mail, please send us a photo of the problem via email and we'll promptly send you a brand new disc in less shitty packaging.
Sorry for the problem and thanks for your understanding! |
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Posted by Joe and Seth at 1:24 AM Mar 7 2 comments |
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DVDs are in the mail! |
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My god, they're in the mail. I never thought I'd find myself typing that, but it's true. Seth was in town these past few days and we sent them all off on Monday. So yeah, I guess Take Me Back is finished. Weird...
Anyway, please give the discs a bit of time to arrive. If they don't or if they do but don't work for some reason, please send us an email. Also, we've noticed that a few players will automatically play the english subtitles. I spent around 3 days trying to fix this problem and used every trick in the book but alas, the software stumped me. The easiest solution: Check the setting in your DVD player and make sure the subtitles aren't set to play automatically (why this affects TMB and no other DVDs, I have no clue - also, you can always just switch them off while the movie is playing). That aside, everything should be good. We put a lot of work into this and we both really hope you all enjoy watching everything.
Now on to new projects... |
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Posted by Joe at 6:59 PM Feb 25 2 comments |
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Soon soon soon... |
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Hi Everybody,
First of all, Happy New Year! We hope you all had a fun and relaxing holiday and that you're all revved for more work/school/unemployment.
Ok, so here's some long awaited news on the DVDs. We finally found a nice little gap in our schedules to finish them up and we plan on sending them to the lab to make copies by next Friday (January 16). Once they're back we just have to package and label everything and let the post office take care of the rest. So, this means a few things…
1) If you moved at some point in the last few months, please send us an updated mailing address. Send a new one to joeandseth@tmbtheseries.com with the subject "DVD ADDRESS CHANGE".
2) We've received a few emails from people who are understandably upset with the long wait. If you are one of these people, please accept our most sincere apologies. We never expected the DVDs to take this long. But like we've said in the past, we're only two people and unfortunately other work has gotten in the way (for example, a new web series). Having said that, if you would like to cancel your order and receive a full refund, please let us know. Again, DO NOT HIT REPLY. Just send us a new email with the subject "CANCEL MY ORDER" and we will refund your money via PayPal (please include your PayPal account email address).
So there you have it. If there are any questions, please don't hesitate to ask us. Once, again, we're very sorry about the wait. If we had a (working) time machine we'd go back and change things.
Be good!
Joe and Seth |
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Posted by Joe at 6:32 PM Jan 5 1 comments |
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Big Video Update |
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Hello everyone!
We realize that it's been a while since our last update and we apologize. We haven't forgotten about anyone and we certainly have not forgotten about the DVD, but we are, however very sorry for the huge delay. Everyone who has ordered a disc has been very patient and we both really appreciate that so we'd like to thank you all yet again for your support and understanding.
So, to make matters simple, and hopefully a little more fun than reading another newsletter, we decided to make this amazingly awesome and somewhat lengthy VIDEO wherein we apologize again, explain the whole affair and even throw in a few juicy tidbits at the end. It's got romance, comedy, international intrigue and kittens. We've covered all our bases so stop reading and go watch the bloody thing.
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However, for the video impaired, here's the scoop in simplified note form:
-The DVD is happening, and it's a few weeks from being done. The music, sound and featurette are all nearly complete, the feature edit itself is done and we'll be recording the commentary this weekend. There's no real excuse for it taking this long except to say that it really is just the two of us working on this and we've been very busy lately so it's been hard to find the time. But it's happening. We promise. I mean, look at Ringo Starr, that asshole won't even make time for his fans anymore. Were better than that, right? So peace and love, thanks for the patience. Peace and love.
-We did a fun interview for Sound Faction, a Toronto-based webzine. Read it here, it's fun! Peace and love.
-Take Me Back is playing at the Cinema Tous Ecrans film festival in Geneva, Switzerland. Check it out! We finally made it offline. We're legit now. Peace and love.
-And Darren Fung, our beautiful super-composer has scored a place in Canadian sports history (Get it? Scored? Sports? It's a pun, you see) by composing the new old Hockey Night in Canada theme. There's a neat little video about it here. Peace and love.
Thanks again for your incredible patience. We're doing everything in our power to finish the DVD off ASAP, so please be patient for just a short while longer and you'll be rewarded with a nice little package in the mail soon enough.
Take care everyone and be in touch!
Peace and love.
Joe and Seth |
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Posted by Joe and Seth at 7:02 PM Oct 24 7 comments |
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